Umm I didnt know that can you stop specific users or groups from seeing comments. How do you do that? cause it sounds perfect.
________________________________ From: Jerrad Pierce [mailto:[EMAIL PROTECTED] Sent: 18 August 2008 16:12 To: Dave Wells Subject: Re: [rt-users] Using rt-crontool to send Timed Notifications On Mon, Aug 18, 2008 at 11:01, Dave Wells <[EMAIL PROTECTED]> wrote: The issue is that we are looking to make our RT installation client facing. Therefore we do not really want comments about slow responses or actions being left on the ticket. Are you confusing comments and correspondence? You can control access to comments with ACLs, and the public should indeed never see comments. -- Cambridge Energy Alliance: Save money & the planet *************************************************************************************** Any views expressed in this message are those of the individual sender, except where the sender states them to be the views of Foreshore Limited. This e-mail is intended only for the individual or entity to which it is addressed and contains information that is private and confidential. If you are not the intended recipient you are hereby notified that any dissemination, distribution or copying is strictly prohibited. If you have received this e-mail in error please delete it immediately and advise us by return e-mail to [EMAIL PROTECTED]
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