I am sure this is an FAQ, but I couldn't find an answer for it. I find people often use an existing ticket to describe a brand new issue. I'd love to be able to take this new correspondence within an existing ticket, and move it into a brand new ticket.
Is this possible? -- Cheers, David Nuix Pty Ltd Suite 79, 89 Jones St, Ultimo NSW 2007, Australia Ph: +61 2 9280 0699 Web: http://www.nuix.com Fax: +61 2 9212 6902 _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
