On Aug 24, 2008, at 8:19 PM, David Sitsky wrote: > Joop van de Wege wrote: >> Roedel, Mark wrote: >>> When we upgraded to 3.8.0, I reworked most of Dirk's forking patch >>> into >>> callbacks (I did keep the standalone select-queue page, although >>> at some >>> point I'd like to try eliminating that as well with some sort of >>> ajaxy >>> dropdown queue selector) so I wouldn't have to keep re-patching each >>> upgrade. If there's interest, I can knock together some >>> documentation >>> and make my version available for download somewhere. >> >> I'm too interested since I tried the patch of Dirk but it fails with >> 3.8.x and there is a piece of code that almost does what the patch >> does >> but not quite to my taste. So add me to the list please. > > Please add me to the list as well, since I am using RT 3.8.0. Given > that this patch has been around for a long time, is there any reason > why > it hasn't been accepted into the core distribution of RT? It seems > like > a modification a lot of people would benefit from.. > Well, we started with the "Clone ticket" stuff we built for 3.8, but many users were...quite vocal about how they preferred "create a new related ticket" instead.
Of course, my ideal is to provide reasonable hooks to make it easy to create an extension like this and not need to patch RT. > -- > Cheers, > David > > Nuix Pty Ltd > Suite 79, 89 Jones St, Ultimo NSW 2007, Australia Ph: +61 2 9280 > 0699 > Web: http://www.nuix.com Fax: +61 2 9212 > 6902 > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
