On Sep 4, 2008, at 8:42 PM, [EMAIL PROTECTED] wrote: > We are the same, much prefer searching for all unresolved and resolved > tickets in the quick search. The change has caused quite a bit of > abuse > at the sysadmin (me). > As I sad before, I'd love to take a patch :)
Best, Jesse > Gordon > > > Helmuth Ramirez wrote: >> On our end when we're searching for a ticket, >> 99% of the time its to look for something that's already been >> done/resolved (end users calling for status, etc). >> >> Thanks >> Helmuth > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
