On Thu, Sep 04, 2008 at 08:45:15PM -0400, Jesse Vincent wrote: > > On Sep 4, 2008, at 8:42 PM, [EMAIL PROTECTED] wrote: > > > We are the same, much prefer searching for all unresolved and resolved > > tickets in the quick search. The change has caused quite a bit of > > abuse > > at the sysadmin (me). > > > As I sad before, I'd love to take a patch :) >
FYI, there is a current feature request for global/per-user preference on status displayed with quicksearch: http://rt3.fsck.com/Ticket/Display.html?id=9705&user=guest&pass=guest Also, I posted a month ago a mail on this list with explanation of quicksearch behaviour and how to combine search arguments: http://lists.bestpractical.com/pipermail/rt-users/2008-July/052868.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
