People want to include it in their text for convenience and to have it right with the descriptive text, e.g. "we have seen phenomen A in issue #334 before". Our histories get quite long and it is very inconvenient having to scroll all the way in order to get to the link.
Doro 2008/9/8 Jerrad Pierce <[EMAIL PROTECTED]>: > On Mon, Sep 8, 2008 at 06:13, Dorothea Muecke-Herzberg > <[EMAIL PROTECTED]> wrote: >> >> Hello, >> >> Our users would like to have a feature by which they could just type, >> e.g. "#123" in the >> text field when updating a ticket in order to refer to a different >> ticket, and then, >> when viewing the ticket history it would become a clickable link. > > What's wrong with the Links box then? > > -- > Cambridge Energy Alliance: Save money & the planet > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
