On Sep 8, 2008, at 5:02 PM, Dorothea Muecke-Herzberg wrote: > Erm, in what RT version does MakeClicky appear? We run 3.6.3 (should > have said)
3.8 When you don't say your version, I assume its the most recent. You won't be able to do it as cleanly, but there are other template you can override in 3.6, but you'll have to trace around in html/Ticket/Elements/ -kevin > > > Doro > > 2008/9/8 Kevin Falcone <[EMAIL PROTECTED]>: >> >> On Sep 8, 2008, at 4:12 PM, Dorothea Muecke-Herzberg wrote: >> >>> People want to include it in their text for convenience and to >>> have it >>> right with the descriptive text, e.g. >>> "we have seen phenomen A in issue #334 before". Our histories get >>> quite long and it is very inconvenient >>> having to scroll all the way in order to get to the link. >>> >> >> Have a look at Elements/MakeClicky and use the callback >> system to add your own custom handling of #334 >> >> -kevin >> >>> 2008/9/8 Jerrad Pierce <[EMAIL PROTECTED]>: >>>> On Mon, Sep 8, 2008 at 06:13, Dorothea Muecke-Herzberg >>>> <[EMAIL PROTECTED]> wrote: >>>>> >>>>> Hello, >>>>> >>>>> Our users would like to have a feature by which they could just >>>>> type, >>>>> e.g. "#123" in the >>>>> text field when updating a ticket in order to refer to a different >>>>> ticket, and then, >>>>> when viewing the ticket history it would become a clickable link. >>>> >>>> What's wrong with the Links box then? >>>> >>>> -- >>>> Cambridge Energy Alliance: Save money & the planet >>>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: [EMAIL PROTECTED] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
