Hmm, I have been contemplating upgrading to 3.8(.1) for a little while now, one reason being that sorting by custom fields in search results is not working in 3.6.3. is it _just_ a matter of configure, make build, make upgrade?
Doro 2008/9/8 Kevin Falcone <[EMAIL PROTECTED]>: > > On Sep 8, 2008, at 5:02 PM, Dorothea Muecke-Herzberg wrote: > >> Erm, in what RT version does MakeClicky appear? We run 3.6.3 (should >> have said) > > 3.8 > When you don't say your version, I assume its the most recent. > You won't be able to do it as cleanly, but there are other template > you can override in 3.6, but you'll have to trace around in > html/Ticket/Elements/ > > -kevin > >> >> >> Doro >> >> 2008/9/8 Kevin Falcone <[EMAIL PROTECTED]>: >>> >>> On Sep 8, 2008, at 4:12 PM, Dorothea Muecke-Herzberg wrote: >>> >>>> People want to include it in their text for convenience and to >>>> have it >>>> right with the descriptive text, e.g. >>>> "we have seen phenomen A in issue #334 before". Our histories get >>>> quite long and it is very inconvenient >>>> having to scroll all the way in order to get to the link. >>>> >>> >>> Have a look at Elements/MakeClicky and use the callback >>> system to add your own custom handling of #334 >>> >>> -kevin >>> >>>> 2008/9/8 Jerrad Pierce <[EMAIL PROTECTED]>: >>>>> On Mon, Sep 8, 2008 at 06:13, Dorothea Muecke-Herzberg >>>>> <[EMAIL PROTECTED]> wrote: >>>>>> >>>>>> Hello, >>>>>> >>>>>> Our users would like to have a feature by which they could just >>>>>> type, >>>>>> e.g. "#123" in the >>>>>> text field when updating a ticket in order to refer to a different >>>>>> ticket, and then, >>>>>> when viewing the ticket history it would become a clickable link. >>>>> >>>>> What's wrong with the Links box then? >>>>> >>>>> -- >>>>> Cambridge Energy Alliance: Save money & the planet >>>>> >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: [EMAIL PROTECTED] >>>> >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>> Buy a copy at http://rtbook.bestpractical.com >>>> >>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: [EMAIL PROTECTED] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >> > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
