On Sep 8, 2008, at 3:05 PM, Todd Chapman wrote:
I am having a problem trying to figure out how to have a scrip run
before the Autoreply scrip and add a custom field value and use that
custom field value in the Autoreply template.
I know that scrips are run in order of description. Should the
custom field value (fetched using ->FirstCustomFieldValue) be
visible in the Autoreply template? Is DB caching possibly the problem?
This is for RT 3.6.3. Any help is appreciated.
Before spending a lot of time beating your head against this, can you
test on something more current? There has been a lot of cleanup in
that codepath since then.
-j
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