I am having a problem trying to figure out how to have a scrip run before the Autoreply scrip and add a custom field value and use that custom field value in the Autoreply template.
I know that scrips are run in order of description. Should the custom field value (fetched using ->FirstCustomFieldValue) be visible in the Autoreply template? Is DB caching possibly the problem? This is for RT 3.6.3. Any help is appreciated. -Todd
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