Sorry i was a bit quick on the trigger and found many posts on this, but if somebody could assist with 3.8.1 that would be very much appreciated.
Thanks :) JohannS wrote: > > Hi. > > We have created some mandatory custom fields which the users have to > fill in, but now since we create these we are unable to make use of the > quick ticket creation area. > > It will not allow us to create a quick ticket because the mandatory > field is not available in this area to be completed. > > > > Is there any way to add the mandatory new custom field to the quick > ticket create area on the main page? > > > > Thanks > > Johann > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- View this message in context: http://www.nabble.com/How-to-add-mandatory-custom-field-to-%22quick-ticket-creation%22-area-tp19789043p19789174.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
