On 2 Oct 2008, at 23:56, JohannS wrote: > > Sorry i was a bit quick on the trigger and found many posts on this, > but if > somebody could assist with 3.8.1 that would be very much appreciated.
I have found many too, and I've done what they all say to no avail. I have: 1 - Created a Custom Field 2 - Set Validation to Mandatory 3 - Ensured AssignCustomFields is allowed by the group But it still lets tickets be created without the field set. It just seems to ignore the fact that I've made it Mandatory. Rt 3.6.3. Any other suggestions? Cheers -- Adam Smith Platform Operations Team Leader Venda, Ltd. [EMAIL PROTECTED] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
