Hi again,
What I really need is a view of queues and not a view of tickets. I want a view to see all the queues and foreach of them a row with 3 columns (new tickets, open tickets, resolved tickets) much similar to the "Quick search" view. TIA, Filipe Portugal _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Filipe José Silva Clemente Sent: sexta-feira, 10 de Outubro de 2008 10:12 To: rt-users@lists.bestpractical.com Subject: [rt-users] RT 3.8: Inserting a column in the Quick Search View Hi, I want to include the "resolved" column in the quick search view. How can i do this? TIA, Filipe Portugal
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