On 17 Oct 2008, at 16:39, Damon Miller wrote: > Hi all, > > We're experiencing an issue with RT 3.6.1 wherein loading merged > tickets > results in severe performance degredation, e.g. 100 - 300 seconds per > ticket. After 30 seconds, Apache gives up on the FastCGI script and > generates a 500. This problem has been documented and referenced in > several posts, but I have been unable to find a resolution. > > Thanks for any suggestions or feedback.
adding @LogToSyslogConf = ( socket => 'native' ) unless (@LogToSyslogConf); to RT_SiteConfig.pm sped up the merged ticket display from 260 seconds to about 6 seconds for us. probably still too many log messages being written for the reason above I suppose. - Mark _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
