>
> Updated by: {$Ticket->CreatorObj->Name} OR
> Updated by: {$Ticket->CreatorObj->RealName}
Updated by: {$Ticket->CreatorObj->RealName || $Ticket->CreatorObj->Name }
But if you are using FriendlyFrom the the actual email would include this
too, wouldn't it?
--
Cambridge Energy Alliance: Save money & the planet
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