We use groups to manage users and tend to use saved group searches rather than system searches. Not sure if that would work better for you in your setup though.
Ben Goodwin wrote: > Under Global -> Group Rights -> Privileged: > > CreateSavedSearch > EditSavedSearches > LoadSavedSearch > ShowSavedSearches > > Thanks! > > -=| Ben > > On Sat, Oct 18, 2008 at 2:44 PM, Jeff Voskamp <[EMAIL PROTECTED] > <mailto:[EMAIL PROTECTED]>> wrote: > > Ben Goodwin wrote: > > Mathew, > > I was searching for an answer to this and ran across this > post. I thought I'd chime in and say, "me too!" with a couple > more details. > > I'm running a new install of 3.8.1. <http://3.8.1.> > <http://3.8.1.> I created a saved search and saved it to the > RT System's searches and expected to be able to see it on all > other accounts. I can't even find load is as a > previously-saved search. It also doesn't show up under > Global/Rt at a glance as an option. > > > Have you had any further insights into the problem? > > Regards, > > -=| Ben > > What are people's permissions with regard to CreateSavedSearch, > EditSavedSearches, LoadSavedSearch, and ShowSavedSearches? > You can probably find them under > Configuration->Global->GroupRights or use the RightsMatrix extension. > Joe Average needs at least ShowSavedSearches and LoadSavedSearch > to be able to use the RT System's searches. > > Jeff > > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
