> Yeah, it can be that easy as described by Lars, however you loose > notifications when you move txns around using this way.
How hard would it be to add a "move to another ticket" option to each transaction? Maybe one that's only available on the "History" page, rather than in the normal view? Or maybe just a new permission to enable it? I know I've seen requests for this sort of thing before, but I've never really thought about the implications. -- Lars Kellogg-Stedman <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
