I believe Dirk Pape has a Fork/Clone patch floating around out there. I think it was him. I know I snagged it from somewhere.
Jesse Vincent wrote: > > On Fri, Oct 31, 2008 at 02:56:33PM -0400, Lars Kellogg-Stedman wrote: > >>> So, make it "copy", and let the original copy be marked up as having >>> been moved, but not remove it. >>> >> +1 >> > > Copy would be lovely. As would "clone this transaction to a new ticket" > > > >> Because there's a different between "history is immutable" and "my >> software knows better than you". People do make mistakes, and it's >> nice to be able to correct them. My secret vested interest in this is >> that if I adopt the use of message-id references for associating email >> with tickets, I need a mechanism for correcting the case where someone >> replies to an old email with the intent of opening a new issue. >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> >> > > -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
