Hello,
We've got a problem with RT 3.8.1. When setting a Cc email address on ticket
creation (in Firefox 3.0.1), the Cc recipient doesn't get a copy of the created
ticket.
When i reply to a ticket with a Cc email set, then an email will be sent.
One-time Cc's doesn't work either when the field is set while answering a
ticket. Only when sent a one-time Cc via checkbox a email will be sent.
I can see Email Trasactions for the owner and recipients but no transaction for
a cc on first try.
All email adresses are known by RT.
Is this behaviour a bug or a feature?
Is this a known bug or shoud i report this. I didn't find any similar on
rt3.fsck.com
bye
Peter Reich
--
Peter Reich
adesso AG T +49 231 930-8943
Stockholmer Allee 24 F +49 231 930-9331
44269 Dortmund E [EMAIL PROTECTED]
www.adesso.de
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Vorstand: Christoph Junge, Michael Kenfenheuer, Rainer Rudolf (Vors.), Dr.
Rüdiger Striemer
Vorsitzender des Aufsichtsrates: Prof. Dr. Volker Gruhn
Amtsgericht Dortmund HRB 20663
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