Make sure you have Notify Others scrips setup. I don't believe they come enabled by default.
So OnCorrespond, NotifyOthers, With template _____ One-time CCs are considered others while CCs at create time are considered CCs. Reich, Peter wrote: > Hi Jerrad, > > I've tested cc only with one address. I haven't tested multiple people. > Only the first email ist missing. Mails are sent to the cc recipient > too, when i'm replying to a ticket which has a cc recipient. > Mails to Requester and Owner are beeing sent. > > Thanks for the fast answer. > > > bye > > Peter > > ------------------------------------------------------------------------ > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
