Actually you must make sure there is scrip: On Create Notify Cc with template X
Or some variation that notifies Ccs by the way. On Mon, Nov 3, 2008 at 11:05 PM, Drew Barnes <[EMAIL PROTECTED]> wrote: > Make sure you have Notify Others scrips setup. I don't believe they > come enabled by default. > > So OnCorrespond, NotifyOthers, With template _____ > > One-time CCs are considered others while CCs at create time are > considered CCs. > > Reich, Peter wrote: >> Hi Jerrad, >> >> I've tested cc only with one address. I haven't tested multiple people. >> Only the first email ist missing. Mails are sent to the cc recipient >> too, when i'm replying to a ticket which has a cc recipient. >> Mails to Requester and Owner are beeing sent. >> >> Thanks for the fast answer. >> >> >> bye >> >> Peter >> >> ------------------------------------------------------------------------ >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [EMAIL PROTECTED] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > -- > Drew Barnes > Applications Analyst > Network Resources Department > Raymond Walters College > University of Cincinnati > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
