Completely new install on a clean box, I'm afraid. No prior versions of anything. Of course, this means I don't know if I have a properly-working setup. Before attempting this, I COULD log in cleanly with no issues as the local RT root user, and the DB seems correct, so that much at least I did right.
Just in case, I took out the RT-Authen-ExternalAuth dir in plugins, and remade / installed 07_1. I am still getting Undefined subroutine &RT::Authen::ExternalAuth::UserExists called at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAut h/autohandler/Auth line 39. And nothing illuminating in my logs, despite debug level. In fact, just now, on login attempt with the above result, I see no additional log entries at all: most recent is from yesterday's attempts at this. I hate to take up time when you're trying to debug this release since I suspect a basic misconfig on my part. I'm attaching my SiteConfig, the only change in it being neutered passwords: feel free to send me a virtual slap if I've done something dumb. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Peachey Sent: Friday, November 07, 2008 9:41 AM To: Robert Munsch Cc: RT Users Subject: Re: [rt-users] CALLING EXTERNALAUTH TESTERS - v0.07_01 nowavailable. Robert Munsch wrote: > Quick question: if I try the new .07_1, and get this on login (whether as root or as a user in AD): > > Undefined subroutine &RT::Authen::ExternalAuth::UserExists called at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAut h/autohandler/Auth line 39, line 323. > Did you previously have 0.05 installed? If so.. look for a file called ExternalAuth.om in local/lib/RT/Authen, If it's there - delete it. Also, local/lib/RT/User_Vendor.pm. Both are remnants of 0.05 which, if present, may override the correct ones in local/plugins. Unfortuantely, 0.07_01 will not cleanly install over 0.05, you have to extract 0.05 manually first. -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________
RT_SiteConfig.pm
Description: RT_SiteConfig.pm
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