Robert Munsch wrote: > Still experiencing this. Not sure what's going on. Any attempt at > login for any user - root or otherwise - gets this: > > Undefined subroutine &RT::Authen::ExternalAuth::UserExists called at > /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAut > h/autohandler/Auth line 39. > > The difference being only that if I tried logging in as a user that > doesn't exist yet and should be looked up in AD, refreshing the page > gives me the login screen again: and if I tried logging in as root, it > says line 89 instead of 39 and refreshing the page gives me RT at a > glance successfully. > > Very confused.
I would really like to help, but I'm having difficulty seeing where the problem might be. It's very much a perl/systemconfiguration/rt-core problem - I'm much better on ExternalAuth issues. >> You might want to try, as the user your web server runs as, >> not root: >> perl -I/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib - > MRT::Authen::ExternalAuth -e1 > > Did that. No apparent output: just hangs until I ctrl-C. This could be telling.. though I'm not sure what of. I know this has probably been mentioned before, but just in case it's worth at least suggesting: chown -R apache:apache /opt/rt3 (or whatever is your web user, web group and $RTHOME). -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
