Will be fixed in 3.8.2 and 3.6.8 - patches are in the repo. On Tue, Aug 19, 2008 at 1:53 PM, Monti gmail <[EMAIL PROTECTED]> wrote: > Hi, > > I added a new custom field named "Severiy" with Type "Select one value" and > Validatione = Mandatory. > I want SelfService ticktes to be filled with the mandatory new custom filed > but it is not the case. > New ticket could be open without providing a value for my new custom field. > > is there a way to force mandatory filed in ticket creation? > > thanks, > > Motti. > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com