the first script you run will create (or should be redirected to) a file. importing that file into mysql is the next step as you need to run those commands against the database now
On Tue, 11 Nov 2008, Allan Eising wrote: > Date: Tue, 11 Nov 2008 17:35:10 +0100 > From: Allan Eising <[EMAIL PROTECTED]> > To: John <[EMAIL PROTECTED]> > Cc: Jon Tollerton <[EMAIL PROTECTED]>, > [email protected] > Subject: Re: [rt-users] Blank page annoyance > > I just ran the schema upgrade file (schema.mysql-4.0-4.1.pl), and it > gave me a lot of sql commands. > > As it required me to type the username and password to mysql, I assume > it executed those commands, or am I wrong here? > > Allan > > On Tue, Nov 11, 2008 at 4:02 PM, Allan Eising <[EMAIL PROTECTED]> wrote: >> I see... I had hoped the upgrade scripts took care of those schema >> changes, but I'll try to run the schema script later tonight, when rt >> traffic is low. >> >> Thanks for the help so far. >> >> Allan >> >> On Tue, Nov 11, 2008 at 3:58 PM, John <[EMAIL PROTECTED]> wrote: >>> >>> yes. you have to run that regardless, just because youre upgrading from a >>> verison of RT older than 3.8.1...like i said, rather poorly worded in the >>> docs. sorry. >>> >>> On Tue, 11 Nov 2008, Allan Eising wrote: >>> >>>> Date: Tue, 11 Nov 2008 15:56:36 +0100 >>>> From: Allan Eising <[EMAIL PROTECTED]> >>>> To: John <[EMAIL PROTECTED]> >>>> Cc: Jon Tollerton <[EMAIL PROTECTED]>, >>>> [email protected] >>>> Subject: Re: [rt-users] Blank page annoyance >>>> >>>> So, what you are saying is that if I did not upgrade mysql but only >>>> RT, I still have to run the mysql schema upgrades? >>>> >>>> Allan >>>> >>>> On Tue, Nov 11, 2008 at 3:52 PM, John <[EMAIL PROTECTED]> wrote: >>>>> >>>>> ok, so this is deceptive..read once more... >>>>> >>>>> >>>>> "If you're upgrading RT from versions prior to 3.8.0 then you MUST follow >>>>> instructions below." >>>>> >>>>> yeah, it still means you have to run it. >>>>> >>>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>>> >>>>>> Date: Tue, 11 Nov 2008 15:47:57 +0100 >>>>>> From: Allan Eising <[EMAIL PROTECTED]> >>>>>> To: Jon Tollerton <[EMAIL PROTECTED]> >>>>>> Cc: [email protected] >>>>>> Subject: Re: [rt-users] Blank page annoyance >>>>>> >>>>>> I have 4.005 installed, so this is not the issue. >>>>>> >>>>>> However, I pulled the package off fedora's rawhide repository, so I >>>>>> suspect some incompatibilities there. It's the version that will be >>>>>> released with the upcoming fedora core 10, so I hope when I do the >>>>>> full upgrade upon release, it will be fixed. >>>>>> >>>>>> On Tue, Nov 11, 2008 at 3:44 PM, Jon Tollerton >>>>>> <[EMAIL PROTECTED]> wrote: >>>>>>> >>>>>>> If this is mysql, don't take DBD::mysql past 4.006 >>>>>>> >>>>>>> http://rt.cpan.org/Public/Bug/Display.html?id=37027 >>>>>>> >>>>>>> John wrote: >>>>>>> >>>>>>> did you complete the schema upgrade as noted in UPGRADE.mysql? >>>>>>> >>>>>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> Date: Tue, 11 Nov 2008 15:29:12 +0100 >>>>>>> From: Allan Eising <[EMAIL PROTECTED]> >>>>>>> To: John <[EMAIL PROTECTED]> >>>>>>> Subject: Re: [rt-users] Blank page annoyance >>>>>>> >>>>>>> It's an upgrade. >>>>>>> >>>>>>> The most consistent error I get from my httpd log is: >>>>>>> >>>>>>> [Tue Nov 11 15:27:02 2008] [notice] child pid 10058 exit signal >>>>>>> Segmentation fault (11) >>>>>>> >>>>>>> I'll try and see if I can update mod_perl and DBI/DBD... >>>>>>> >>>>>>> Allan >>>>>>> >>>>>>> On Tue, Nov 11, 2008 at 3:08 PM, John <[EMAIL PROTECTED]> wrote: >>>>>>> >>>>>>> >>>>>>> Allan, >>>>>>> is this an upgrade or a new install? >>>>>>> do you see any errors in your webserver logs? >>>>>>> have you tried turning on RT logging and tracing? (settings can be >>>>>>> found >>>>>>> in >>>>>>> RT_Config.pm) >>>>>>> >>>>>>> it sounds like something is failing in mason. >>>>>>> >>>>>>> >>>>>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> Date: Tue, 11 Nov 2008 14:33:15 +0100 >>>>>>> From: Allan Eising <[EMAIL PROTECTED]> >>>>>>> To: [email protected] >>>>>>> Subject: [rt-users] Blank page annoyance >>>>>>> >>>>>>> Hi there, >>>>>>> >>>>>>> I have a problem on my rt 3.8.1 installation. After using the web >>>>>>> interface for a few minutes, pages stop being generated, and when I >>>>>>> click a link, I receive a blank page. I can then log in again by >>>>>>> typing the url, and observe the same issue reappear after a short >>>>>>> while. I've checked my syslog, and it doesn't cointain any information >>>>>>> other than the fact that the user logged in. >>>>>>> >>>>>>> Can anyone help me debug this problem? >>>>>>> >>>>>>> -- >>>>>>> Best regards >>>>>>> >>>>>>> Allan Eising >>>>>>> _______________________________________________ >>>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>>>> >>>>>>> Community help: http://wiki.bestpractical.com >>>>>>> Commercial support: [EMAIL PROTECTED] >>>>>>> >>>>>>> >>>>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>>>> Buy a copy at http://rtbook.bestpractical.com >>>>>>> >>>>>>> >>>>>>> >>>>>>> [EMAIL PROTECTED] >>>>>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>>>>> >>>>>>> >>>>>>> >>>>>>> [EMAIL PROTECTED] >>>>>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>>>>> _______________________________________________ >>>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>>>> >>>>>>> Community help: http://wiki.bestpractical.com >>>>>>> Commercial support: [EMAIL PROTECTED] >>>>>>> >>>>>>> >>>>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>>>> Buy a copy at http://rtbook.bestpractical.com >>>>>>> >>>>>>> >>>>>>> >>>>>> _______________________________________________ >>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>>> >>>>>> Community help: http://wiki.bestpractical.com >>>>>> Commercial support: [EMAIL PROTECTED] >>>>>> >>>>>> >>>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>>> Buy a copy at http://rtbook.bestpractical.com >>>>>> >>>>> >>>>> [EMAIL PROTECTED] >>>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>>> >>>> >>> >>> [EMAIL PROTECTED] >>> SDF Public Access UNIX System - http://sdf.lonestar.org >>> >> > [EMAIL PROTECTED] SDF Public Access UNIX System - http://sdf.lonestar.org _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 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