I just ran the schema upgrade file (schema.mysql-4.0-4.1.pl), and it gave me a lot of sql commands.
As it required me to type the username and password to mysql, I assume it executed those commands, or am I wrong here? Allan On Tue, Nov 11, 2008 at 4:02 PM, Allan Eising <[EMAIL PROTECTED]> wrote: > I see... I had hoped the upgrade scripts took care of those schema > changes, but I'll try to run the schema script later tonight, when rt > traffic is low. > > Thanks for the help so far. > > Allan > > On Tue, Nov 11, 2008 at 3:58 PM, John <[EMAIL PROTECTED]> wrote: >> >> yes. you have to run that regardless, just because youre upgrading from a >> verison of RT older than 3.8.1...like i said, rather poorly worded in the >> docs. sorry. >> >> On Tue, 11 Nov 2008, Allan Eising wrote: >> >>> Date: Tue, 11 Nov 2008 15:56:36 +0100 >>> From: Allan Eising <[EMAIL PROTECTED]> >>> To: John <[EMAIL PROTECTED]> >>> Cc: Jon Tollerton <[EMAIL PROTECTED]>, >>> rt-users@lists.bestpractical.com >>> Subject: Re: [rt-users] Blank page annoyance >>> >>> So, what you are saying is that if I did not upgrade mysql but only >>> RT, I still have to run the mysql schema upgrades? >>> >>> Allan >>> >>> On Tue, Nov 11, 2008 at 3:52 PM, John <[EMAIL PROTECTED]> wrote: >>>> >>>> ok, so this is deceptive..read once more... >>>> >>>> >>>> "If you're upgrading RT from versions prior to 3.8.0 then you MUST follow >>>> instructions below." >>>> >>>> yeah, it still means you have to run it. >>>> >>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>> >>>>> Date: Tue, 11 Nov 2008 15:47:57 +0100 >>>>> From: Allan Eising <[EMAIL PROTECTED]> >>>>> To: Jon Tollerton <[EMAIL PROTECTED]> >>>>> Cc: rt-users@lists.bestpractical.com >>>>> Subject: Re: [rt-users] Blank page annoyance >>>>> >>>>> I have 4.005 installed, so this is not the issue. >>>>> >>>>> However, I pulled the package off fedora's rawhide repository, so I >>>>> suspect some incompatibilities there. It's the version that will be >>>>> released with the upcoming fedora core 10, so I hope when I do the >>>>> full upgrade upon release, it will be fixed. >>>>> >>>>> On Tue, Nov 11, 2008 at 3:44 PM, Jon Tollerton >>>>> <[EMAIL PROTECTED]> wrote: >>>>>> >>>>>> If this is mysql, don't take DBD::mysql past 4.006 >>>>>> >>>>>> http://rt.cpan.org/Public/Bug/Display.html?id=37027 >>>>>> >>>>>> John wrote: >>>>>> >>>>>> did you complete the schema upgrade as noted in UPGRADE.mysql? >>>>>> >>>>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>>>> >>>>>> >>>>>> >>>>>> Date: Tue, 11 Nov 2008 15:29:12 +0100 >>>>>> From: Allan Eising <[EMAIL PROTECTED]> >>>>>> To: John <[EMAIL PROTECTED]> >>>>>> Subject: Re: [rt-users] Blank page annoyance >>>>>> >>>>>> It's an upgrade. >>>>>> >>>>>> The most consistent error I get from my httpd log is: >>>>>> >>>>>> [Tue Nov 11 15:27:02 2008] [notice] child pid 10058 exit signal >>>>>> Segmentation fault (11) >>>>>> >>>>>> I'll try and see if I can update mod_perl and DBI/DBD... >>>>>> >>>>>> Allan >>>>>> >>>>>> On Tue, Nov 11, 2008 at 3:08 PM, John <[EMAIL PROTECTED]> wrote: >>>>>> >>>>>> >>>>>> Allan, >>>>>> is this an upgrade or a new install? >>>>>> do you see any errors in your webserver logs? >>>>>> have you tried turning on RT logging and tracing? (settings can be >>>>>> found >>>>>> in >>>>>> RT_Config.pm) >>>>>> >>>>>> it sounds like something is failing in mason. >>>>>> >>>>>> >>>>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>>>> >>>>>> >>>>>> >>>>>> Date: Tue, 11 Nov 2008 14:33:15 +0100 >>>>>> From: Allan Eising <[EMAIL PROTECTED]> >>>>>> To: rt-users@lists.bestpractical.com >>>>>> Subject: [rt-users] Blank page annoyance >>>>>> >>>>>> Hi there, >>>>>> >>>>>> I have a problem on my rt 3.8.1 installation. After using the web >>>>>> interface for a few minutes, pages stop being generated, and when I >>>>>> click a link, I receive a blank page. I can then log in again by >>>>>> typing the url, and observe the same issue reappear after a short >>>>>> while. I've checked my syslog, and it doesn't cointain any information >>>>>> other than the fact that the user logged in. >>>>>> >>>>>> Can anyone help me debug this problem? >>>>>> >>>>>> -- >>>>>> Best regards >>>>>> >>>>>> Allan Eising >>>>>> _______________________________________________ >>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>>> >>>>>> Community help: http://wiki.bestpractical.com >>>>>> Commercial support: [EMAIL PROTECTED] >>>>>> >>>>>> >>>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>>> Buy a copy at http://rtbook.bestpractical.com >>>>>> >>>>>> >>>>>> >>>>>> [EMAIL PROTECTED] >>>>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>>>> >>>>>> >>>>>> >>>>>> [EMAIL PROTECTED] >>>>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>>>> _______________________________________________ >>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>>> >>>>>> Community help: http://wiki.bestpractical.com >>>>>> Commercial support: [EMAIL PROTECTED] >>>>>> >>>>>> >>>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>>> Buy a copy at http://rtbook.bestpractical.com >>>>>> >>>>>> >>>>>> >>>>> _______________________________________________ >>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>>> >>>>> Community help: http://wiki.bestpractical.com >>>>> Commercial support: [EMAIL PROTECTED] >>>>> >>>>> >>>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>>> Buy a copy at http://rtbook.bestpractical.com >>>>> >>>> >>>> [EMAIL PROTECTED] >>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>> >>> >> >> [EMAIL PROTECTED] >> SDF Public Access UNIX System - http://sdf.lonestar.org >> > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 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