yes. you have to run that regardless, just because youre upgrading from a verison of RT older than 3.8.1...like i said, rather poorly worded in the docs. sorry.
On Tue, 11 Nov 2008, Allan Eising wrote: > Date: Tue, 11 Nov 2008 15:56:36 +0100 > From: Allan Eising <[EMAIL PROTECTED]> > To: John <[EMAIL PROTECTED]> > Cc: Jon Tollerton <[EMAIL PROTECTED]>, > rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Blank page annoyance > > So, what you are saying is that if I did not upgrade mysql but only > RT, I still have to run the mysql schema upgrades? > > Allan > > On Tue, Nov 11, 2008 at 3:52 PM, John <[EMAIL PROTECTED]> wrote: >> >> ok, so this is deceptive..read once more... >> >> >> "If you're upgrading RT from versions prior to 3.8.0 then you MUST follow >> instructions below." >> >> yeah, it still means you have to run it. >> >> On Tue, 11 Nov 2008, Allan Eising wrote: >> >>> Date: Tue, 11 Nov 2008 15:47:57 +0100 >>> From: Allan Eising <[EMAIL PROTECTED]> >>> To: Jon Tollerton <[EMAIL PROTECTED]> >>> Cc: rt-users@lists.bestpractical.com >>> Subject: Re: [rt-users] Blank page annoyance >>> >>> I have 4.005 installed, so this is not the issue. >>> >>> However, I pulled the package off fedora's rawhide repository, so I >>> suspect some incompatibilities there. It's the version that will be >>> released with the upcoming fedora core 10, so I hope when I do the >>> full upgrade upon release, it will be fixed. >>> >>> On Tue, Nov 11, 2008 at 3:44 PM, Jon Tollerton >>> <[EMAIL PROTECTED]> wrote: >>>> >>>> If this is mysql, don't take DBD::mysql past 4.006 >>>> >>>> http://rt.cpan.org/Public/Bug/Display.html?id=37027 >>>> >>>> John wrote: >>>> >>>> did you complete the schema upgrade as noted in UPGRADE.mysql? >>>> >>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>> >>>> >>>> >>>> Date: Tue, 11 Nov 2008 15:29:12 +0100 >>>> From: Allan Eising <[EMAIL PROTECTED]> >>>> To: John <[EMAIL PROTECTED]> >>>> Subject: Re: [rt-users] Blank page annoyance >>>> >>>> It's an upgrade. >>>> >>>> The most consistent error I get from my httpd log is: >>>> >>>> [Tue Nov 11 15:27:02 2008] [notice] child pid 10058 exit signal >>>> Segmentation fault (11) >>>> >>>> I'll try and see if I can update mod_perl and DBI/DBD... >>>> >>>> Allan >>>> >>>> On Tue, Nov 11, 2008 at 3:08 PM, John <[EMAIL PROTECTED]> wrote: >>>> >>>> >>>> Allan, >>>> is this an upgrade or a new install? >>>> do you see any errors in your webserver logs? >>>> have you tried turning on RT logging and tracing? (settings can be found >>>> in >>>> RT_Config.pm) >>>> >>>> it sounds like something is failing in mason. >>>> >>>> >>>> On Tue, 11 Nov 2008, Allan Eising wrote: >>>> >>>> >>>> >>>> Date: Tue, 11 Nov 2008 14:33:15 +0100 >>>> From: Allan Eising <[EMAIL PROTECTED]> >>>> To: rt-users@lists.bestpractical.com >>>> Subject: [rt-users] Blank page annoyance >>>> >>>> Hi there, >>>> >>>> I have a problem on my rt 3.8.1 installation. After using the web >>>> interface for a few minutes, pages stop being generated, and when I >>>> click a link, I receive a blank page. I can then log in again by >>>> typing the url, and observe the same issue reappear after a short >>>> while. I've checked my syslog, and it doesn't cointain any information >>>> other than the fact that the user logged in. >>>> >>>> Can anyone help me debug this problem? >>>> >>>> -- >>>> Best regards >>>> >>>> Allan Eising >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: [EMAIL PROTECTED] >>>> >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>> Buy a copy at http://rtbook.bestpractical.com >>>> >>>> >>>> >>>> [EMAIL PROTECTED] >>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>> >>>> >>>> >>>> [EMAIL PROTECTED] >>>> SDF Public Access UNIX System - http://sdf.lonestar.org >>>> _______________________________________________ >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>>> >>>> Community help: http://wiki.bestpractical.com >>>> Commercial support: [EMAIL PROTECTED] >>>> >>>> >>>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>>> Buy a copy at http://rtbook.bestpractical.com >>>> >>>> >>>> >>> _______________________________________________ >>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >>> >>> Community help: http://wiki.bestpractical.com >>> Commercial support: [EMAIL PROTECTED] >>> >>> >>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >>> Buy a copy at http://rtbook.bestpractical.com >>> >> >> [EMAIL PROTECTED] >> SDF Public Access UNIX System - http://sdf.lonestar.org >> > [EMAIL PROTECTED] SDF Public Access UNIX System - http://sdf.lonestar.org _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com