Hello all, I have a queue name "Test" and a group name "Test Group". The 'Test Group" has the following rights: AssignCustomFields CommentOnTicket CreateTicket ModifyTicket ReplyToTicket SeeQueue ShowTicket
This group uses Self service page to submit tickets. This group requires that each group member ticket will be visible for all, currently each member see his own tickets only. how can i achieve it? thanks, _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
