Jesse Vincent wrote: > > On Thu, Jan 29, 2009 at 04:23:48PM -0800, Jo Rhett wrote: > >> Ding! Thank you for the winning answer. Wonderful. >> >> Any way to defeat that, other than having everyone log out and back in >> again? I realize it's an uncommon thing... >> > > Disabling that cache will have unfortunate performance implications for > your RT instance on a daily basis. > >
I think it may be easiest to kill everyone's session and force a login on their next refresh in the rare instance you need to do this, rather than take a performance hit during common usage. >> On Jan 29, 2009, at 7:55 AM, Todd Chapman wrote: >> >>> Are they new queues? If so try logging out and back in. You may be >>> seeing the queue caching at work. >>> >>> On Thu, Jan 29, 2009 at 5:05 AM, Jo Rhett <[email protected]> >>> wrote: >>> When you click on "Basics" or "Jumbo" to change the ticket queue, any >>> queue without an explicit (different) CorrespondAddress doesn't show >>> up in the list. >>> >>> This isn't a rights thing, as I'm working as a Superuser. >>> >> -- >> Jo Rhett >> Net Consonance : consonant endings by net philanthropy, open source >> and other randomness >> >> >> > > >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
