> On Sun, Feb 01, 2009 at 03:58:23PM -0500, Jerrad Pierce wrote: >> > From this point forward, the tag in the e-mail will be on the right >> > instead of the left. I cannot figure out exactly what causes this >> > shift. Can someone clue me in? Can we prevent it? >> Same thing occurs here. Never really looked into it though. > > This is the subject-token extraction kicking in. It's designed to let > two RT's talk to each other. There's a global scrip. > > I'm not sure why it would kick in for your own RT's tag though. Patches > gratefully appreciated. Do you have a particular location in mind? I thought I fixed everything relevant, but in my case, it might being tripped up (though only occasionally) because I customized the tag to include the queue name a la [ORG Q ID], so that it had some user friendly/usability merit. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
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