On Feb 2, 2009, at 9:54 AM, Jesse Vincent wrote: > This is the subject-token extraction kicking in. It's designed to let > two RT's talk to each other. There's a global scrip. > > I'm not sure why it would kick in for your own RT's tag though. > Patches > gratefully appreciated.
Okay, so it seems that my problem was that I gave every queue its own separate subject line tag, but didn't add each one of these to $EmailSubjectTagRegex. I assume I need something like this? Set( $EmailSubjectTagRegex, qr/\Q($rtname|Abuse|IPadmin|Security)\E/ i ); Likewise, I assume that if I got off my butt and created a patch which set this list based on all of the configured subject tags you'd be okay with that? -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com