For anyone interested in using that queue name in tag hack, this is the other half to keep RT from munging subjects:
Set($ExtractSubjectTagMatch, qr/\[.+?\s+(?:\w+\s+)?\#\d+\]/); Set($ExtractSubjectTagNoMatch, ( ${RT::EmailSubjectTagRegex} ? qr/\[(?:${RT::EmailSubjectTagRegex})\s+(?:\w+\s+)?#\d+\]/ : qr/\[\Q$RT::rtname\E\s+(?:\w+\s+)?#\d+\]/)); _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com