Jeremy Burke wrote: > I think you need 2 scrips. The scrip you have below and then another scrip > to send e-mail on create to the AdminCCs. You need to make sure the Add > AdminCC scrip you have below is executed before the scrip that sends to the > AdminCCs. > > I'm using RT 3.8.1 and this is how I have it setup to work. The 1 at the > beginning of Scrip #2's description forces this scrip to be run before scrip > #1
Jeremy, Thanks for the information. This helps, but doesn't solve the problem because I'm using RT 3.4.5 which does not guarantee scrip order. Thus, an upgrade is likely to be the path I have to take. I really don't want to upgrade right now. This wiki article http://wiki.bestpractical.com/view/TransactionBatchStage covers my problem well. Does anyone have a solution for rt 3.4.5? Dan _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
