How do I define a condition where requestor address is 'u...@example' com? I will use this condition to close a ticket
In chapter 6.1.3 Conditions of RT Essentials by Oreilly I see something like this $self->TicketObj->status eq 'deleted'; and my $email = $self->TicketObj->RequestorAddresses[0] So can I have a user defined condition like this? $self->TicketObj->RequestorAddresses eq 'u...@example.com' ? Is that a valid syntax ? -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
