Chris Black wrote:
> Thanks. This looks like a good solution, however I need something that  
> can give me back the Ticket ID and other information immediately.  
> Having to wait for an email reply from RT to confirm the changes, etc  
> would not be  ideal.
> 

The REST interface just gives you the information back immediately
if you don't count HTTP roundtrip time.

Regards
          Racke

-- 
LinuXia Systems => http://www.linuxia.de/
Expert Interchange Consulting and System Administration
ICDEVGROUP => http://www.icdevgroup.org/
Interchange Development Team

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