On Thu 19.Feb'09 at 11:55:19 -0500, Todd Chapman wrote:
> It was attached in the web interface on the Create.html page. (Not a
> custom field)
And what headers is RT serving it out with? Is RT announcing it as utf8?
Is that stored in the database as content-type?
If you save the raw data from RT to disk and open it in a browser, does
it render correctly? (Use wget, not your browser to save it. The browser
could corrupt it)
>
> On Thu, Feb 19, 2009 at 11:45 AM, Jesse Vincent
> <[1][email protected]> wrote:
>
> On Thu 19.Feb'09 at 11:42:42 -0500, Todd Chapman wrote:
> > According to FF the original file has an encoding of UTF-16LE. It
> was
> > generated by Word. (I know, I know)
>
> Now we're getting somewhere. Was it attached to a mail as an
> attachment? If so, what do the headers for the original attachment look
> like as they hit RT. If not, how did it get into RT?
>
> References
>
> Visible links
> 1. mailto:[email protected]
--
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com