On Thu 19.Feb'09 at 13:48:48 -0500, Todd Chapman wrote: > Well, what does the database say for content-type? Is the content in the > database 'right'? > > Sorry. And thanks again for all the help! > > mysql> select Subject, Filename, ContentType, ContentEncoding, Headers > from Attachments where id=10792\G > X-Mailer: MIME-tools 5.426 (Entity 5.426) > Content-Type: text/html; > charset="utf-8"; > Content-Transfer-Encoding: binary > X-RT-Original-Encoding: utf-8 > Content-Length: 73017 This really does look like our content-type sniffing for HTML probably wants to look inside the content for an encoding. But there's a chicken and egg problem there. I think you probably want to see if Encode::Guess does the right thing with your utf-16 html. If so, then it might be a problem in how RT uses it. I look forward to further triage. -j
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