So should rt-shredder *NOT* be used? Should the instructions in the wiki be used instead?
Separately, how do I delete Reminders? After I deleted all tix (or so I thought), I still had a couple Reminders in the DB. Should Reminders get deleted along w/Tix as well? PH On Fri, 27 Feb 2009, Alberto Villanueva wrote: > Hi Paul, > > This link could help you to understand how a ticket must be deleted: > > http://wiki.bestpractical.com/view/DatabaseAdmin > > > Regards, > > ALBERTO VILLANUEVA VAL > Consultor > ____________________________________________ > Altran > ParqueEmpresarial Las Mercedes, Edificio 1 > C/ Campezo, 1. 28022 Madrid > Tel : + 34 91 744 46 00 > Fax: + 34 91 415 24 57 > www.altran.es > > -----Mensaje original----- > De: [email protected] > [mailto:[email protected]] En nombre de Paul Hirose > Enviado el: jueves, 26 de febrero de 2009 21:41 > Para: [email protected] > Asunto: [rt-users] 382 Shredder deleting tickets and attachments? > > If I use the built-in shredder to delete a ticket from the MySQL database, > should it delete any attachments that were associated with that ticket? Or > must > I delete attachments separately? > > Thank you, > PH > > -- > Paul Hirose : [email protected] : Sysadm Motto: rm -fr /MyLife > 1034 Academic Surge : Programmer/Analyst : Backup Motto : rm -fr / > One Shields Avenue : Voice (530) 752-7181 : Robot, n.: Univ. Admin > Davis, CA 95616-8770 : Fax (530) 752-4465 : rec.pets.cat.anecdotes > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > > Paul Hirose : [email protected] : Sysadm Motto: rm -fr /MyLife 1034 Academic Surge : Programmer/Analyst : Backup Motto : rm -fr / One Shields Avenue : Voice (530) 752-7181 : Robot, n.: Univ. Admin Davis, CA 95616-8770 : Fax (530) 752-4465 : rec.pets.cat.anecdotes _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
