Hi,
According to the lib/RT/FM/Introduction.pod [1] I can make articles in
RTFM accessible to unprivileged users.
Is this correct?
I ask this because after granting ShowArticle per class or even
globaly, unprivileged users still can't see the search box. Is there
any other issue that I might consider other than the "ShowArticle
right"?
Thanks for your help.
[1]
SelfService Interface
If you grant the Unprivileged user group the right ShowArticle,
they will get a Search box at the
top of their interface. This allows users to look for answer
to questions before creating a
Ticket.
--Mr Vandeley
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [email protected]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
