On Mon, Mar 23, 2009 at 8:27 PM, Kevin Falcone <[email protected]> wrote: > > On Mar 20, 2009, at 7:42 AM, Mr Vandeley wrote: > >> I'm sorry to bother you but It would be really helpfull to get an >> answer to my question. Looking on previous list posts it seems that >> other people couldn't make this work neither. Old posts says that >> this feature wasn't fully functional. >> So, please, this should work with just this instructions [1] or there >> is something else that I should be looking for. > > You should be looking for the release of RTFM2.4.2 and RT3.8.3 > > -kevin
Thanks Kevin for your kind answer, but [1] is there since version RTFM 2.4.1. Recently I've updated RT from 3.8.1 to 3.8.2 and still articles in RTFM are inaccessible to unprivileged users. So, you are saying that although manual says it should be working since previous versions I have to update them? There isn't any other point besides software version that I should look for? Regards, _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
