On Fri, Apr 03, 2009 at 03:56:54PM +0100, David O'Callaghan wrote: > I'm having a problem with a new queue I created. Tickets for the new > queue arrive correctly via the mail interface and show up in the list of > new tickets, and the Quick Search. If I show the ticket it has the > correct queue name under Basics. > > However, I cannot select the queue in the Basics, Bulk Update, New > Ticket, Query Builder, etc. For example, if I try to modify the Basics, > the currently selected queue is shown as "-". > > I think I've got all necessary rights on the queue... > > I should add that I have recently upgraded from 3.2.2 on FC 2 to 3.8.2 > on RHEL 5, apparently without problems. > > Any suggestions?
Can you see the new queue if you log out and back in again? I reported this as a bug: http://rt3.fsck.com/Ticket/Display.html?id=12838 (login: guest/guest) but this behaviour is as designed. -- Dominic Hargreaves, Systems Development and Support Team Computing Services, University of Oxford _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
