Dominic Hargreaves wrote: > On Fri, Apr 03, 2009 at 03:56:54PM +0100, David O'Callaghan wrote: > >> I'm having a problem with a new queue I created. Tickets for the new >> queue arrive correctly via the mail interface and show up in the list of >> new tickets, and the Quick Search. If I show the ticket it has the >> correct queue name under Basics. >> >> However, I cannot select the queue in the Basics, Bulk Update, New >> Ticket, Query Builder, etc. For example, if I try to modify the Basics, >> the currently selected queue is shown as "-". >> >> I think I've got all necessary rights on the queue... >> >> I should add that I have recently upgraded from 3.2.2 on FC 2 to 3.8.2 >> on RHEL 5, apparently without problems. >> >> Any suggestions? >> > > Can you see the new queue if you log out and back in again? > > I reported this as a bug: > > http://rt3.fsck.com/Ticket/Display.html?id=12838 > > (login: guest/guest) > > but this behaviour is as designed. >
I believe it has to do with caching so that every page load doesn't have to do ACL checks on queue rights, but I may be mistaken. -- Drew Barnes Applications Analyst Network Resources Department Raymond Walters College University of Cincinnati _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
