Code in 3.8 is import of the branded queues extension into RT's core. There is even script to convert old storage into the new format. I made several tests during integration and I'm pretty sure branded queues work with RT 3.6.
On Mon, Apr 27, 2009 at 8:18 PM, Jo Rhett <[email protected]> wrote: > Um, no... just change the field in the queue configuration. This > might be 3.8.x only, but it's dead simple in 3.8 > > On Apr 25, 2009, at 2:34 PM, Camron W. Fox wrote: >> Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to >> 'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify >> /lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we >> cannot get it to work with 3.6.6. >> >> Best Regards, >> Camron >> >> -- >> Camron W. Fox >> Hilo Office >> High Performance Computing Group >> Fujitsu Management Services of America, Inc. >> E-mail: [email protected] >> Phone: (808) 934-4102 >> Cell: (808) 937-5026 >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > -- > Jo Rhett > Net Consonance : consonant endings by net philanthropy, open source > and other randomness > > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
