Could you update wiki with a slight note? This extension is mentioned on http://wiki.bestpractical.com/view/Extensions
On Tue, Apr 28, 2009 at 10:16 PM, Camron W. Fox <[email protected]> wrote: > Camron W. Fox wrote: >> Ruslan Zakirov wrote: >>> Code in 3.8 is import of the branded queues extension into RT's core. >>> There is even script to convert old storage into the new format. I >>> made several tests during integration and I'm pretty sure branded >>> queues work with RT 3.6. >>> >> >> Ruslan, >> >> Maybe I'm not groking how this should work. I would like to replace the >> [{$rtname} #{$Ticket->id()}] with [{$Ticket->QueueObj->Name} >> #{$Ticket->id()}] in the Subject prefix, but the best I seem to be able >> to get is both when I add "Subject: [{$Ticket->QueueObj->Name} >> #{$Ticket->id()}] {$Ticket->Subject}" to a template. >> Is that the expected behavior with Branded Queues? >> >> Best Regards, >> Camron >> >> Best Regards, >> Camron >> > Alle, > > Please disregard my last. It appears I am an idiot. After returning the > the Configuration->Queue->$Queuename->Basics menu, I found the Custom > Branding box...DO'H! > > Best Regards, > Camron > > Camron W. Fox > Hilo Office > High Performance Computing Group > Fujitsu Management Services of America, Inc. > E-mail: [email protected] > Phone: (808) 934-4102 > Cell: (808) 937-5026 > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
