Hi there, One of my users is commenting on a ticket, but the comments aren't being displayed in the history.
Am I / we missing something here? It is saying Message recorded, but for the life of me, I can't see the information on the ticket. Any help much appreciated. Thanks, Berny _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
