Dominic, >> >> Include "/etc/request-tracker3.6/apache2-modperl2.conf" > > If you look further down that file you'll find: > > # Limit mail gateway access to localhost by default > <Location /rt/REST/1.0/NoAuth> > Order Allow,Deny > Allow from 127.0.0.1 > </Location> > > As you've configured http://bsu.ncl.ac.uk/rt as the path to your > installation on the mailgate command line, your requests won't be > coming from localhost (127.0.0.1). The least invasive fix is probably > adding: > > Allow from 128.240.125.96 > > or > > Allow from bsu.ncl.ac.uk > > to that stanza in /etc/request-tracker3.6/apache2-modperl2.conf
That was exactly the route I ended up taking, and indeed worked. thanks, Dan -- Bioinformatics Support Unit || http://bsu.ncl.ac.uk/ Institute for Cell and Molecular Biosciences, Faculty of Medical Sciences, Framlington Place, Newcastle University, Newcastle, NE2 4HH Tel: +44 (0)191 222 7253 (Leech offices: Rooms M.2046/M.2046A - Mon/Wed) Tel: +44 (0)191 246 4833 (Devonshire offices: Rooms G.25/G.26 - Thu/Fri) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
