Wed 06 May 2009 14:59:22 GMT Roy McMorran wrote: > Hello all, > > Running RT 3.8.2 with RT::Authen::ExternalAuth 0.08. RT was just > upgraded (from 3.6.6) and I have added LDAP authentication (users were > all internal before). > > I'm seeing a situation where from time to time the user will be > (apparently) logged out and returned to the login screen. When this > happens I see the following in the rt.log:
Do you find this happening when you go to access a ticket? I have always had a similar problem, but have never had a chance to sort it out as it's only really a niggle to me. I find that it's almost like there are two separate sections to RT, one based around the At a Glance page and one based around display of an individual ticket, sometimes after logging in and viewing At a Glance, I have to re-authenticate when going to view a ticket. Also, firefox's autocomplete suggestions for the uesrname box are different for one than they are for the other. Any of this sounding familiar? -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
