Mike Peachey wrote: > Do you find this happening when you go to access a ticket? > > I have always had a similar problem, but have never had a chance to sort > it out as it's only really a niggle to me. >
I've yet to establish a definitive pattern, but I seem to be able to get it to happen by doing a search on the "Tickets" page. After I log back in I get the search results ;-) Also going to "Tickets" and then back to "Home" will trigger it. > Any of this sounding familiar? > There are similarities. Rob Munsch wrote: > > SSO refers to single sign-on, doesn't it? I think that's incidental > to what's happening. Probably so. I'm not (knowingly) using the SSO feature. > The rest of it looks like rt forgot who your user was. "No user to > test with" and "0, No User" seems to support this. Is this happening > after user is idle for a while? Do they not have "refresh every blah" > set on the page? It does look like that. The idle time isn't the issue though, unless I've somehow inadvertently set an idle timeout of less than five seconds ;-) Thanks for the feedback so far. I'm thinking of watching the LDAP traffic with Wireshark next. Cheers, -r -- Roy McMorran Systems Administrator MDI Biological Laboratory [email protected] _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
