Wed 06 May 2009 16:06:28 GMT Roy McMorran wrote: > Rob Munsch wrote: >> SSO refers to single sign-on, doesn't it? I think that's incidental >> to what's happening. > > Probably so. I'm not (knowingly) using the SSO feature.
SSO is the cookie stuff integrated from RT::Authen::CookieAuth. I haven't had time to double-check, but you can probably ignore the output as it should just be a debug message advising it entered the loop to check for SSO and dropped out without finding it. > >> The rest of it looks like rt forgot who your user was. "No user to >> test with" and "0, No User" seems to support this. Is this happening >> after user is idle for a while? Do they not have "refresh every blah" >> set on the page? > > It does look like that. The idle time isn't the issue though, unless > I've somehow inadvertently set an idle timeout of less than five > seconds ;-) Yeah, I think idle time would be a red herring. > > Thanks for the feedback so far. I'm thinking of watching the LDAP > traffic with Wireshark next. You can give it a whirl, but I think all you'll find is a lack of traffic, if it was trying to check LDAP it would succeed. The problem will be that somewhere, somehow either: 1. The session cookie is dying 2. Somehow there are two fighting session cookies Will look into it when I can myself, but I'm up to my eyeballs in work atm. -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
