Thanks for your answer. I already set up the automatical creation of a username and password for new users, but thats not what i meant. I mean, that if I AM CREATING a new user as an admin or root via the Users —> New User interface i dont want to manually inform this user (or more users) about their login information. If I click on "create", the user should automatically get an email with the login information. I cant solve that issue by any templates or existing scripts, because the condition "create", which i used to inform new customers about their login information, refers to "create a ticket" and not "creat a user". So actually I dont want to inform someone when he creates a ticket. I want to inform a supporter when i create his account. Regards, Tommy!
>>> Gene LeDuc <[email protected]> 2009-05-18 17:23 >>> One way to auto-assign a new user an account password is to do it via the autoreply template, no new scrips needed. There's a good example you can start with on the wiki. At 01:36 AM 5/18/2009, tommy0660 wrote: >Another thing I would want to implement is, that when a new user has been >created, immediately after the creation the user should be informed via >email to his email-address about his login information like: -- Gene LeDuc, GSEC Security Analyst San Diego State University
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